HawX Becomes Official Fast Track CRM Partner for iGaming Operators
HawX is now an official Fast Track CRM partner. Operators on the Fast Track platform can now access HawX's managed CRM, player retention and VIP services to get more performance out of every campaign.
22 October 2026 - HawX, the vendor-neutral managed iGaming services company, today announced its official partnership with Fast Track, one of the leading CRM and player engagement platforms in iGaming.
HawX joins the Fast Track partner network
The partnership recognizes HawX's proven CRM expertise with iGaming operators across 30+ markets. As a certified Fast Track partner, HawX helps operators turn the Fast Track CRM platform into measurable results: higher retention, stronger reactivation and greater player lifetime value.
For operators, it means one thing: a trusted, Fast Track-approved team that can run CRM end to end, from strategy to daily execution.
HawX CEO on the Fast Track partnership
“Being recognized as an official Fast Track partner means a lot to our team. Fast Track is one of the strongest CRM platforms in iGaming, and their trust in our expertise is something we take seriously. Our goal is simple: help every Fast Track operator get the most performance out of the platform.”
Giorgi Tsutskiridze, CEO, HawX
Managed CRM services for Fast Track operators
Fast Track provides the platform. HawX provides the team that runs it for performance:
- Promotions and campaign management: market research, competitor CRM analysis and a quarterly promotions calendar, executed daily
- Player conversion flows: onboarding journeys for non-depositors, first-time depositors (FTD), second (STD) and third (TTD) deposits
- Player retention and reactivation: lifecycle, value-tier and micro-segmented campaigns with real-time offers and cross-sell
- VIP program management: personalised offers and dedicated VIP account management, with VIP retention of up to 95%
- CRM data analytics: daily, monthly and quarterly Power BI reporting, plus promotion impact analysis
- CRM copywriting: SMS, email and pop-up content that converts
Why iGaming operators choose HawX for Fast Track CRM
- Fast Track-approved expertise: an official partner trusted by the platform itself
- Vendor-neutral experience: hands-on work across leading iGaming CRM platforms, including Optimove and Smartico
- Results-driven: client GGR and NGR grown by several hundred percent
- Fast response: incident response within 10 minutes, resolution within 2 hours
Frequently asked questions
What does the HawX and Fast Track partnership mean?
HawX is now an official Fast Track partner. Operators using the Fast Track CRM platform can hire HawX to run their CRM strategy, campaigns and analytics.
Who can benefit from the partnership?
Any iGaming operator, casino or sportsbook running on Fast Track that wants higher player retention, better conversion and stronger VIP performance without building a full in-house CRM team.
What CRM services does HawX offer Fast Track operators?
Promotions, player conversion flows, retention and reactivation campaigns, VIP program management, CRM copywriting and data analytics.
How do I get started with HawX?
Email sales@hawx.io or book a call through the HawX website.
About HawX
HawX is a vendor-neutral managed iGaming services company with 85+ specialists across offices in Georgia and Armenia, serving operators in 30+ markets. HawX delivers CRM and analytics, website management, design, fraud management and sportsbook risk management for B2C iGaming operators. Sharper operations. Smarter outcomes.